Terms & Conditions

Region x – Cancelation Policy

Standard Cancelation Policy South Coast NSW tours only  

Deposits and cancellations 

A 30% deposit at the time of booking is required to confirm your spot on any of our multi day departures, this allows us to confirm contractor arrangements and allocate  resources to your departure. 

Any cancelations prior to 30 days are eligible for a full refund. Full Payment is required at or before 30 days of your experience 

Cancellations within 30 days eligible for a 70% refund and 30% or equal to the tour deposit will be forfeit to cover associated losses incurred by the operators and  suppliers. 

What if we cancel?  

A full refund will apply to tours cancelled by Region X due to inclement weather or any safety reason if the tour cannot be rebooked to the customer’s satisfaction.  

Payments

If you choose to book online, our booking system will request a payment to hold your seats.  

If you choose to book via phone, your name, phone number, tour type and tour date will be requested by one of our friendly team. Full payment is required at 30 days. Unpaid tours within 30 days of travel dates are considered not confirmed and your spots may be sold. You can pay via credit card, paypal or Region x to send you an invoice for Direct  deposit for your travel. 

Please ensure full payment is made prior to 30 days of your experience or your seats will not be held. 

Extras  

Travel plans, flights, hotels, accommodation, travel expenses, car hires  The nature of our industry means weather can effect your experience, Region X and  its agents are in no way responsible for any loss or travel expenses occurred during  your tour booking process for reasons beyond our control such as weather, injury,  personal circumstance or Pandemic.

Agents  

For bookings made through a third party such as a booking agent it is important that  you carefully read their terms and conditions, as they may differ to Region X’s T&C.  For cancellations and booking changes please contact the organisation you booked  with directly.  

Personal Equipment  

Region X are in no way responsible for any loss or damage to any personal  equipment through participation in this activity. 

As always if you have any questions please call our friendly team on 1300 001 060  or drop us a line below.  

Cancelation Policy for destination based tours 

Region X will do its best to ensure our guests receive advice on cancellation policies that are created by our agents and external providers such as hotels, resorts, other experience providers and transport services.

In many cases these providers offer different terms to our terms above and we are bound by these policies. 

Please ask for specific policies related to the tour you have booked.